Reference

Terms & Conditions That Protect You

These Terms & Conditions govern every interaction you have with 9fin — from opening your account to placing a wager, withdrawing funds, or contacting our support team.

Account EligibilityPayment TermsDispute ProcessData HandlingJurisdiction Rules
9fin Terms & Conditions That Protect You
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these Terms & Conditions is unclear to you, or if you believe your account has been managed in a way that contradicts…

Live Chat Start a live chat session directly from your account dashboard.
Email Support Send a detailed query about these terms to our support address.
Help Centre Our Help Centre contains the full, up-to-date Terms & Conditions document, a clause-by-clause breakdown…
HOW WE HANDLE POLICY

Account Security and Data Practices

9fin takes its obligations under these Terms & Conditions seriously. We handle your account data with clear retention policies, secure storage, and defined rights for you to request access or deletion.

Data Retention

We retain your account data for as long as your account remains active and for a defined period afterward, in line with applicable financial and legal obligations. You may request a summary of retained data by contacting support.

Cookie Policy

Our platform uses cookies to maintain your session, remember language preferences, and measure page performance. You can manage cookie settings from your browser at any time without affecting your ability to log in.

Account Security

Your account is protected with password hashing and session tokens. We recommend enabling two-factor authentication from account settings. Any suspicious login activity triggers an automatic security alert to your registered email.

Right to Access

Under these terms, you have the right to request a copy of the personal data we hold about you. Submit a request through the Help Centre and we will respond within 30 days with a portable data export.

Right to Deletion

You may request that we delete your account and associated personal data. Once verified, deletion is processed within 14 working days, subject to any outstanding balance or open dispute that must be resolved first.

Terms Change Notice

When we update these Terms & Conditions, we send a notification to your registered email and display an in-app banner. The effective date of any revision is clearly stated at the top of the updated document.

Your Terms & Conditions Questions Answered

These are the questions we receive most often about how our Terms & Conditions apply to your account on 9fin. Each answer is specific to the rules set out in this document, not general platform commentary.

You agree to these Terms & Conditions in full, including the rules on account use, payment processing via UPI, Paytm, or PhonePe, data handling, and dispute resolution. Access is only valid where local law in your region permits it.

No. We are required to notify you of any material change to these terms via your registered email address. The updated document is also published with a clear effective date, giving you time to review before continuing to use the platform.

Your personal data is deleted within 14 working days of a verified closure request, except where retention is required by financial or legal obligations. You can request a data export before closing by contacting the Help Centre.

Reach our support team via live chat or email. Provide your account ID and the specific clause you believe was applied in error. We log all such queries formally and respond within three working days with a resolution or escalation path.

Yes. All payment activity — whether through UPI, Paytm, PhonePe, or any other method available on the platform — is governed by these Terms & Conditions. Payment-specific rules are set out in the Payments section of the full document.

Submit a data access request through the Help Centre. After verifying your identity, we will prepare a portable export of your account data and deliver it within 30 days, as stated in our data-handling policy under these terms.

The terms themselves are uniform across the platform, but access and eligibility depend on local law in your specific region. It is your responsibility to confirm that using 9fin is permitted under the laws applicable where you reside.